All consultations are pending until email confirmation and meeting link is sent. ABSOLUTELY NO REFUNDS!!! NO CALL NO SHOW Clients who fail to show within 15 minutes of selected appointed time automatically forfeit their consultation and fee. RESCHEDULE POLICY Consultations can be rescheduled once without any additional cost given a 24-hour notice from the appointment time. Reschedule requests can be sent via email: [email protected], phone/voicemail 1-888-799-3055 or via client portal. FREE COACHING SESSION OR FOLLOW UP APPOINTMENT POLICY. Free appointments can not be rescheduled for any reason.